Help and contact

How can we help?

Quick answers first. If they don't solve it, write to us and a real person will reply.

Quick answers

The app says no camera was found.

Close other apps that use the camera (Zoom, Teams, the Camera app), then reopen Posture Guard. In Windows, open Settings, then Privacy & security, then Camera, and make sure desktop apps are allowed to use it.

My screen blurs even when I sit well.

Sit up the way you normally sit when upright and calibrate again from the app. You can also lower the sensitivity, or save your current position as a good pose.

How do I get Premium on a new computer?

Install Posture Guard and sign in with the same Google account. Premium works on up to 3 computers.

How do I cancel my plan?

Use the link in your payment receipt email, or write to us and we'll cancel it for you. Yearly plans in Egypt don't renew automatically, so there's nothing to cancel.

A break is covering my screen.

Hold Skip for 3 seconds to end it early. If Strict mode is on, the break ends with the countdown. Ctrl+Alt+Del always works.

Does Posture Guard record me?

No. Camera video is analyzed on your PC and thrown away at once. Read our Privacy Policy.

Or email us directly

hello@postureguardapp.com

Write to us